All orders come with a fully tracked and signed for service. There are a few countries that don't do tracking so these will be signed for - Mexico, Brazil. When you place your order we will produce your art and send it; a tracking number will be then sent across to yourself
Depending on the country your delivery
address is located in and which courier it is being sent with, it may or
may not be possible for the delivery to be deposited at a post office
If it is not possible for
your delivery to be deposited at a post office, we recommend that you
enter a delivery address where someone will be available to accept your
parcel (e.g. work office, neighbour, friends...). If no one is present
at the delivery address when your order arrives, the courier service
will try to deliver your parcel 1-2 more times. After that, the parcel
is returned to us.
Please always check the parcel tracking
system for reference about where your parcel currently is and when it
might arrive. You can also see whether there has already been an
If you would like
to change your delivery address after you have already placed your
order, please contact our Customer Service immediately
will be sent back to you again. You will also have the opportunity to
provide us with a new delivery address where someone will definitely be
available to accept the parcel (e.g. office, neighbour, friend..)
As every edition is limited to its respected number we don't
allow refunds, however reselling is done at the customers discretion and we can offer you a in house store voucher
Once an item is purchased this can not be changed in terms of size.
If an item is not received please contact us via the contact
form. All items are sent recorded delivery internationally and tracking
numbers will be provided, if there has been an issue with the delivery
we will resend the item or issue store credit. We do not however offer
Your security is our top priority. The
personal information you enter into our checkout is protected using the
Payment Card Safety
Your payment card information is handled
using the utmost security by our online payment provider and Paypal (one
of the largest online payment providers in the world). Once you have
completed your transaction,
Mayfair Editions is committed to protecting
your privacy. The information we collect is strictly for internal use
only, to help provide a more personalised experience of our website and
to inform you of our latest offers and promotions. You have the option
to not receive any further communication both when you order and each
time we might contact you in future.
Why collect personal information at all?
The information we hold on customers is used to tailor the site to their interests.
Our aim is to make Mayfair Editions as
helpful as possible for its users, and personalising the site is just
one way of achieving this.
What information do we collect?
When you order or sign up to our newsletter
with Mayfair Editions we will ask for your email address, full name and
As you use the site, our database records
your preferences - the type of artists and exhibitions you show an
interest in. This information is then combined with all other users to
improve everyone’s experience.
A cookie is a special file that a website
puts on your computer so that it can remember something about your
preferences at a later date. Typically, a cookie records your
preferences when using a particular site. Most web browsers
automatically accept cookies, but you can change your browser to prevent
this. However this can affect your ability to use certain websites
Disabling cookies may affect the completion of our website checkout process.
Our secure server software protects you
while you shop at Mayfair Editions so that you never have to worry about
credit card safety.
While we like to alert customers to items
related to their interests and preferences in art, there is no
obligation to buy anything and this feature is provided free of charge.
cookie is a small text file of data sent to the User's browser by an
Internet site and stored on the hard disk of the User's computer. One or
several cookies may be stored by Mayfair Editions or its service providers and
advertising partners on the hard disk of the User's computer when the
User browses through the site. Their purpose is only to constantly
improve the service offered to Site Users in the way they can access
Content, to recognize a User when he reconnects to the Site, to
facilitate the management of Mayfair Editions and for statistical
purposes (pages visited, date and time of visits, etc.).
Cookies coming from third parties (advertising servers, etc.)
the Site includes advertising banners implemented by a third-party,
advertising services. The use of these cookies is not under the control
or the liability of Mayfair Editions
are small pieces of information sent by a web server to a web browser,
which enables the server to collect information from the browser. You
can find out more about the way cookies work on
for instance to enable us to simplify the logging on process for
registered users and to identify which world region you are in so we can
present you with relevant pricing and product availability to help
improve your experience whilst using our site.
order to process your order, Mayfair Editions collects the details
provided by you on registration together with information we learn
about you from your use of our service and your visits to our web site
and other sites accessible from them. We also collect information about
the transactions you undertake - however, we do not store your credit
Mayfair Editions does not pass on any information to third party companies.
Paypal is an online banking system that can
be used to pay in online shops. The aim of Paypal is to
make online payments easy and safe to use for buyers and sellers.
2. How does PayPal work?
is pretty much an online bank. This means that a user of PayPal will
have an account, with which they can manage payments they have made or
There are several ways to transfer money with PayPal:
-You can transfer money directly to PayPal through simple bank transfers, and then pay online with that credit.
can use your credit card for payments. Like this the money doesn’t
first need to be transferred to PayPal, but will go straight to the
Members’ information is protected with SSL during
every transaction. Senders' financial details like credit card or
account information is kept secret from the receiver, keeping them safe
from abuse by payees.
3. How can I use PayPal with Mayfair Editions?
To be able to use PayPal, you first need to have a PayPal account. You can easily make your own on www.paypal.com by
registering with your credit card or account details. Online payments
will then always be booked off the given account or credit card.
When shopping online, just choose the payment option “PayPal” and you’ll be guided step by step through the process.
Please ensure that you have entered the correct e-mail address. The
order confirmation is always sent to the e-mail address saved in your
If this e-mail address is correct, please check whether the confirmation e-mail may have been filtered into your spam folder.
customer account gives you an overview of all of your orders. Please
check this overview to ensure that your order has been correctly entered
and received by us. Please also take note of the order status.
you can not find your order in this overview and also haven’t received a
confirmation e-mail, please contact our Customer Service