Our Delivery and Shipping service is completely free worldwide. Wherever you are in the world we can find a way to get your artwork to you. All for free without hidden costs

We've shipped to over 90+ countries so the likely hood will be yes. If you're not sure or it doesnt come up in checkout please contact us via the contact page or form below

Production time : 1-3 days max

Working days - Monday - Friday (not included Saturday/Sunday or Bank Holidays)

United Kingdom  2-5 working days

Western Europe  4-7 working days

Eastern Europe  4-7 working days

United States  4-10 working days

The rest of the World  6-10 working days

You can. If you want an express service please make your order and follow it up with a email requesting so and we will send you over an additional small cost for our worldwide express service

All orders come with a fully tracked and signed for service. There are a few countries that don't do tracking so these will be signed for - Mexico, Brazil. When you place your order we will produce your art and send it; a tracking number will be then sent across to yourself

Yes. All our editions are carefully packaged and our experienced team will ensure the upmost keep of your item. If it is damaged please take a photo and send it over to info@mayfa.ir

Depending on the country your delivery address is located in and which courier it is being sent with, it may or may not be possible for the delivery to be deposited at a post office for you.

If it is not possible for your delivery to be deposited at a post office, we recommend that you enter a delivery address where someone will be available to accept your parcel (e.g. work office, neighbour, friends...). If no one is present at the delivery address when your order arrives, the courier service will try to deliver your parcel 1-2 more times. After that, the parcel is returned to us. 

Please always check the parcel tracking system for reference about where your parcel currently is and when it might arrive. You can also see whether there has already been an attempted delivery.

If you would like to change your delivery address after you have already placed your order, please contact our Customer Service immediately

To ensure that your order is delivered smoothly and quickly, we recommend that you:

• provide a delivery address where someone will be available to accept the parcel. For example, you can also provide your office address or the address of a neighbour or friend. 

• provide a telephone number under which you can be contacted by the courier service if there are any delivery problems or they cannot find your address.

• track your package. The package tracking system keeps you informed of the current location of your delivery, so that you have an idea of when it might arrive and you can detect any difficulties.

Don’t worry – we will do everything we can to make sure you receive your order!

If this is the case and your delivery has gone missing, please contact our Customer Service immediately.

Please contact our Customer Service immediately.

The parcel will be sent back to you again. You will also have the opportunity to provide us with a new delivery address where someone will definitely be available to accept the parcel (e.g. office, neighbour, friend..)

As every edition is limited to its respected number we don't allow refunds, however reselling is done at the customers discretion and we can offer you a in house store voucher

Once an item is purchased this can not be changed in terms of size.

If an item is not received please contact us via the contact form. All items are sent recorded delivery internationally and tracking numbers will be provided, if there has been an issue with the delivery we will resend the item or issue store credit. We do not however offer refunds.

Keeping Your Personal Information Safe

Your security is our top priority. The personal information you enter into our checkout is protected using the privacy policy so your contact details don't get sold on or given as research.

Payment Card Safety

Your payment card information is handled using the utmost security by our online payment provider and Paypal (one of the largest online payment providers in the world).  Once you have completed your transaction,

Privacy Policy 

Mayfair Editions is committed to protecting your privacy. The information we collect is strictly for internal use only, to help provide a more personalised experience of our website and to inform you of our latest offers and promotions.  You have the option to not receive any further communication both when you order and each time we might contact you in future. 

Why collect personal information at all?

The information we hold on customers is used to tailor the site to their interests. 

Our aim is to make Mayfair Editions as helpful as possible for its users, and personalising the site is just one way of achieving this. 

What information do we collect?

When you order or sign up to our newsletter with Mayfair Editions we will ask for your email address, full name and home address. 

As you use the site, our database records your preferences - the type of artists and exhibitions you show an interest in. This information is then combined with all other users to improve everyone’s experience.

Cookies

A cookie is a special file that a website puts on your computer so that it can remember something about your preferences at a later date. Typically, a cookie records your preferences when using a particular site. Most web browsers automatically accept cookies, but you can change your browser to prevent this. However this can affect your ability to use certain websites effectively.

Disabling cookies may affect the completion of our website checkout process.

Security

Our secure server software protects you while you shop at Mayfair Editions so that you never have to worry about credit card safety. 

No obligation

While we like to alert customers to items related to their interests and preferences in art, there is no obligation to buy anything and this feature is provided free of charge. 

Cookies - Browsing data collected by "cookies"

A cookie is a small text file of data sent to the User's browser by an Internet site and stored on the hard disk of the User's computer. One or several cookies may be stored by Mayfair Editions or its service providers and advertising partners on the hard disk of the User's computer when the User browses through the site. Their purpose is only to constantly improve the service offered to Site Users in the way they can access Content, to recognize a User when he reconnects to the Site, to facilitate the management of Mayfair Editions and for statistical purposes (pages visited, date and time of visits, etc.). 

Cookies coming from third parties (advertising servers, etc.) 

When the Site includes advertising banners implemented by a third-party, such third-party partner may use cookies in order to serve its own advertising services. The use of these cookies is not under the control or the liability of Mayfair Editions

"Cookies" are small pieces of information sent by a web server to a web browser, which enables the server to collect information from the browser. You can find out more about the way cookies work on http://www.cookiecentral.com. We use cookies for a number of purposes, for instance to enable us to simplify the logging on process for registered users and to identify which world region you are in so we can present you with relevant pricing and product availability to help improve your experience whilst using our site.

In order to process your order, Mayfair Editions collects the details provided by you on registration together with information we learn about you from your use of our service and your visits to our web site and other sites accessible from them. We also collect information about the transactions you undertake - however, we do not store your credit card details.

Mayfair Editions does not pass on any information to third party companies.

If you have a expired vouchercode Im afraid there is nothing we can do about this. Please keep an eye out for new offers and sign upto our newsletter to obtain them weekly

It's simple; Visit our home page and at the end of the page there will be a section to input your email address and that's all that is to it

We accept all major credit / debit cards as well as Paypal

With us, your shopping experience is 100% secure.

Your personal data – and your credit card data – is 100% safe with secure gateways provided by one of the industries leaders. All data is protected and wont be used elsewhere

More information is available in our privacy policy.

1. What is Paypal?

Paypal is an online banking system that can be used to pay in online shops. The aim of Paypal is to make online payments easy and safe to use for buyers and sellers.

2. How does PayPal work?

PayPal is pretty much an online bank. This means that a user of PayPal will have an account, with which they can manage payments they have made or received. 

There are several ways to transfer money with PayPal:

-You can transfer money directly to PayPal through simple bank transfers, and then pay online with that credit.

-You can use your credit card for payments. Like this the money doesn’t first need to be transferred to PayPal, but will go straight to the receiver.

Members’ information is protected with SSL during every transaction. Senders' financial details like credit card or account information is kept secret from the receiver, keeping them safe from abuse by payees.

3. How can I use PayPal with Mayfair Editions?

To be able to use PayPal, you first need to have a PayPal account. You can easily make your own on www.paypal.com by registering with your credit card or account details. Online payments will then always be booked off the given account or credit card.

When shopping online, just choose the payment option “PayPal” and you’ll be guided step by step through the process. 

More Information regarding PayPal can be found on www.paypal.com

The fastest way to find specific products is by using our search option located on the top right of the online shop:

Here you can search for a brand, product name or product number if you have that information.

If the product is sold out or not in stock, it will not appear in the online shop.

However, you can still get in touch with our Customer Service. We will do our best to make the product you are looking for available for you.

Please ensure that you have entered the correct e-mail address. The order confirmation is always sent to the e-mail address saved in your customer account

If this e-mail address is correct, please check whether the confirmation e-mail may have been filtered into your spam folder.

Your customer account gives you an overview of all of your orders. Please check this overview to ensure that your order has been correctly entered and received by us. Please also take note of the order status.

If you can not find your order in this overview and also haven’t received a confirmation e-mail, please contact our Customer Service

If your size is not displayed, it means that we do not have that size in stock at the moment or it might be sold out.

Only the products and sizes that are visible in the online shop are available for purchase. You can however commision pieces which can be seen via the 'Get your own custom' page via the top menu

Mayfair, (Art Gallery Curator) will create all custom editions. You can see more about him and Mayfair Editions via the 'Our Story' tab via the top menu

This varies depending on the brief from yourself. A larger size piece or more intricate pieces will take longer then smaller. If you can contact us with a small brief which includes :

Name:

Location of delivery:

Small summary :

Specific colours wanted :

Any specific editions you like the style of :

Time restraints (eg. I need it for the 20th as that is his birthday)

No. All commisioned pieces dont come framed (for the UK please get in touch though) We can however apply them onto a pre assembled canvas from which it can be hung up straight away

None. Anything you have in your head, Mayfair can create. Just send us a email and we will see what we can work with

For the best result we advise you on giving as much detail in your brief as you possibly can. The more information the more Mayfair can get it correct first time.